Branch Manager

Location: Pune, Maharashtra, India | Experience: Senior (10–14 years)

About the Company

Hindware Limited is a well-established brand with a strong presence in the consumer and building products space. The company is known for serving customers through a broad network and for building trust through product quality, availability, and service. This role sits at the front line of market execution, where local leadership directly affects sales growth, customer experience, and channel health. The branch manager will help translate company priorities into measurable outcomes in the Pune market, ensuring the branch runs with discipline, responsiveness, and commercial focus. Success in this role will come from balancing revenue ownership, team direction, and partner management while keeping service standards high. The position requires someone who can represent the company well in the market, align internal teams around targets, and drive consistent business performance through strong execution.

About the Role

The Branch Manager will own the performance of the Pune branch across sales, operations, customer coordination, and local market coverage. The role exists to grow business, strengthen channel relationships, and ensure the branch delivers reliable execution across all core functions. This person will set the rhythm for the team, monitor performance closely, and remove bottlenecks that slow down revenue or service. The right candidate will bring structure to daily operations while staying close to customers, dealers, and internal stakeholders. The role calls for a leader who can convert plans into outcomes, maintain accountability across the branch, and keep the business moving toward growth targets with discipline and urgency.

Key Responsibilities

• Own branch-level revenue delivery by converting market opportunities into sales outcomes, maintaining focus on growth, mix, and customer retention.
• Lead daily branch operations so service, coordination, and order flow stay reliable, responsive, and aligned with business priorities.
• Build and manage dealer, distributor, and customer relationships to strengthen market coverage, improve trust, and unlock repeat business.
• Track performance across sales and operations, identify gaps early, and take corrective action before they affect targets or customer experience.
• Guide, coach, and hold the branch team accountable so execution stays disciplined, roles remain clear, and performance expectations are met.
• Coordinate with internal stakeholders to ensure inventory, service support, and issue resolution do not slow down branch performance or customer satisfaction.
• Represent the company in the local market with professionalism and consistency, strengthening brand presence and ensuring the branch is seen as dependable.

Essential Skills & Technologies

• Strong branch or regional leadership experience in sales, distribution, or operations, with the ability to manage performance through systems and clear accountability.
• Deep understanding of dealer and channel management, including how to build durable relationships that support revenue growth and market reach.
• Commercial judgment that helps balance volume, profitability, customer experience, and operational discipline in day-to-day decisions.
• Ability to lead teams through structure, coaching, and follow-up so plans are executed consistently and ownership stays clear.
• Strong coordination skills across sales, operations, and support functions, ensuring internal processes do not create customer-facing delays.
• Comfort using business metrics, reports, and branch reviews to spot issues early and drive corrective action quickly.
• Professional communication and stakeholder management skills that help build trust with customers, partners, and internal teams.

Additional Plus

• Experience working in a branded consumer or building products environment would be an advantage because market execution and channel relationships matter heavily.
• Familiarity with the Pune market and its dealer ecosystem would help the candidate ramp up faster and build stronger local traction.
• Exposure to multi-location branch management or territory leadership would be a plus for handling scale, complexity, and cross-functional coordination.

What You'll Bring

• Proven ability to own a business location end to end and turn targets into measurable growth through strong execution and disciplined follow-through.
• Confidence in leading people, partners, and priorities at the same time without losing focus on customer experience or operational control.
• A practical, outcome-driven approach that identifies what is holding performance back and fixes it quickly through clear action and accountability.
• The maturity to represent the company strongly in the market while keeping the branch team aligned, motivated, and focused on results.