Chief Commercial Officer

Chief Commercial Officer (CCO) – North Asia

Location: Shanghai, China | Experience: Executive Leadership (18–22 years)

About the Company

A global freight-forwarding and logistics organization specializing in less-than-container-load consolidation, full-container-load services, air freight, and integrated supply-chain solutions. The organization combines an international office network, direct trade lanes, and door-to-door delivery capabilities across major markets. Its digital logistics ecosystem supports instant quotations, bookings, sailing schedules, cargo tracking, analytics, and secure API or EDI connectivity, alongside services such as trucking and cargo insurance. The business is focused on customer-centric, proactive service and digitally enabled cargo movement. Its culture values purposeful entrepreneurship, innovation with execution, customer centricity, collaboration, and care for the environment and society. The organization is continuing to strengthen its market leadership through coordinated commercial execution, operational discipline, and technology-enabled customer experiences across global trade corridors.

About the Role

The Chief Commercial Officer, North Asia, will own the region’s commercial strategy, revenue growth, profitability, and market expansion across China, Hong Kong, Taiwan, South Korea, and Japan. Reporting to the Deputy Managing Director, this executive will lead Sales, Key Account Management, Pricing, and Business Development as one integrated growth system. The role will translate global objectives into regional trade-lane, vertical, and service-line priorities, while balancing topline expansion with gross-margin quality and cost-to-serve discipline. Success requires building executive customer relationships, strengthening pipeline conversion, scaling multicultural teams, and enabling consistent commercial governance across markets. The CCO will also partner with Operations, Finance, Product, and Global Trade leaders to turn digitalization, automation, and market intelligence into measurable commercial advantage.

Key Responsibilities

• Own the North Asia commercial strategy, annual plan, budget, forecast, and target architecture, translating global priorities into market-specific revenue and margin outcomes.
• Deliver topline and gross-margin performance through disciplined pricing governance, yield optimization, cost-to-serve management, and identification of new revenue streams and strategic partnerships.
• Lead and scale high-performing Sales and Business Development teams across North Asia, using clear KPIs, performance systems, coaching, and accountability to improve pipeline quality and conversion.
• Build the regional key-account model for strategic customers, strengthening executive relationships, retention, renewals, share of wallet, and long-term customer value.
• Direct complex negotiations, enterprise contracts, and strategic deals while ensuring commercial decisions improve profitability, customer experience, and competitive positioning.
• Use market, trade-flow, regulatory, and competitor intelligence to shape service innovation and strengthen positioning across China, Hong Kong, Taiwan, South Korea, and Japan.
• Align commercial execution with Operations, Finance, Product, Global Trade, and global account strategies, accelerating digitalization and automation of sales processes.
• Maintain strong governance through ethical commercial practices, structured contract management, credit discipline, risk mitigation, and an accountable, diverse, and collaborative leadership culture.

Essential Skills & Technologies

• Regional commercial strategy, multi-country P&L ownership, revenue management, gross-margin improvement, pricing governance, yield optimization, budgeting, forecasting, and cost-to-serve analysis.
• Senior leadership across Sales, Business Development, Key Account Management, Pricing, and enterprise negotiations within freight forwarding, logistics, supply chain, or closely related international markets.
• Deep understanding of North Asia trade lanes and cross-border commercial dynamics spanning China, Hong Kong, Taiwan, South Korea, and Japan.
• Data-led pipeline management, KPI design, performance governance, commercial analytics, and the ability to convert market intelligence into scalable growth decisions.
• Executive stakeholder management, customer retention, contract renewal, strategic partnerships, influencing, negotiation, and relationship development across multicultural environments.
• Digital sales transformation, process automation, CRM discipline, logistics technology platforms, API or EDI connectivity, and technology-enabled customer experience improvement.
• Corporate governance, ethical commercial leadership, structured contract management, credit governance, and disciplined risk control across complex regional operations.

Additional Plus

• Experience leading commercial transformation or scaling revenue across multiple countries, service lines, trade lanes, and customer segments.
• Exposure to LCL consolidation, FCL, air freight, trucking, cargo insurance, digital logistics platforms, or integrated end-to-end supply-chain solutions.
• Established relationships with major shippers, forwarders, carriers, logistics partners, and enterprise customers across North Asian markets.

What You'll Bring

• A Master’s degree in Business Administration, International Trade, or a related discipline, combined with 18–22 years of progressive commercial leadership experience in international logistics, freight forwarding, supply chain, or an adjacent sector.
• A demonstrated record of owning multi-country P&L, scaling regional revenue, improving profitability, leading strategic transformation, and converting commercial plans into measurable market outcomes.
• Strong exposure to North Asia trade lanes and cross-border markets, with the judgment to balance local market realities, global account priorities, regulatory conditions, and enterprise customer expectations.
• The ability to lead large, multicultural teams with clarity and resilience, establish high standards of accountability, and act as a trusted strategic thought partner to the Deputy Managing Director and regional leadership team.

Why Join Us

This role offers the opportunity to shape commercial performance across one of the world’s most important and complex logistics regions. You will influence revenue, margin, customer value, market position, and leadership capability across multiple countries while working with senior stakeholders across the wider organization. The mandate combines strategy with visible execution: building stronger trade-lane economics, scaling customer relationships, improving pricing discipline, and turning digital capabilities into practical commercial advantage. You will have the scope to lead experienced teams, influence global account priorities, and create consistent operating rhythms across diverse markets. The organization’s international network, connected logistics platform, and integrated service portfolio provide a strong foundation for innovation and expansion. The role is suited to a commercially ambitious executive who values accountability, collaboration, ethical leadership, customer centricity, and purposeful transformation. It provides a platform to leave a lasting mark on regional growth while contributing to a more connected, transparent, and technology-enabled logistics experience for customers and partners.

What We Offer

• Executive ownership of North Asia’s commercial roadmap, with direct influence over regional growth, profitability, strategic accounts, pricing, partnerships, and market expansion.
• The opportunity to work across an international logistics network and connected digital ecosystem supporting quoting, bookings, tracking, analytics, and integrated supply-chain services.
• A collaborative senior leadership environment that values customer centricity, innovation with execution, purposeful entrepreneurship, inclusion, and responsible business practices.
• Competitive compensation and the scope to create measurable impact across major North Asian markets, global trade lanes, and diverse customer segments.