B2C Admission Counselor

Location: Noida, Uttar Pradesh, India | Experience: Junior / Mid Level (1–4 years)

About the Company

Athena Executive Search & Consulting is building the future of talent acquisition through AI-powered technology that helps companies find, evaluate, and hire the right talent faster and more efficiently. Founded in 2024, the company combines executive search expertise with an innovative product mindset to address important challenges in the hiring industry. Our mission is to revolutionize hiring through AI-powered talent acquisition, with a vision to become the leading AI-powered hiring platform transforming how companies discover and hire talent. We value innovation, excellence, trust, transparency, and customer-centricity in the way we build products and serve customers. As a fast-growing organization, we seek exceptional people who bring technical excellence, an innovation mindset, customer focus, and collaborative energy. The company is committed to a diverse and inclusive workplace, while promoting fair and unbiased hiring practices through its platform.

About the Role

As a B2C Admission Counselor, you will own the conversion of prospective learners into enrolled students through structured counseling and inside-sales conversations. Working from our Noida office, you will manage qualified leads, understand learner goals, recommend relevant edtech programs, and guide prospects through the complete enrollment journey. Your success will be measured through conversion quality, revenue contribution, follow-up discipline, and learner experience. You will use CRM workflows, calling systems, and sales dashboards to maintain an accurate pipeline and create predictable admissions outcomes. The role suits a confident communicator who can combine consultative counseling with strong sales execution in a target-driven edtech environment.

Key Responsibilities

• Own the complete B2C admissions funnel from lead contact through enrollment, using CRM and calling systems to improve conversion rates, revenue contribution, and consistency across the learner journey.
• Counsel prospective students and working professionals by understanding career goals, needs, and constraints, then matching them with suitable programs that create clear learner value and informed decisions.
• Maintain disciplined follow-ups across calls, messaging, and scheduled interactions, ensuring every qualified lead has a documented next step and reducing leakage from the admissions pipeline.
• Achieve monthly enrollment and revenue targets through consultative selling, objection handling, urgency creation, and accurate communication of program outcomes, eligibility, structure, and learner commitments.
• Keep CRM records, lead stages, activity notes, and forecasts accurate, enabling managers to identify bottlenecks, allocate attention effectively, and improve funnel predictability.
• Partner with marketing, academic, and operations teams to share prospect insights, resolve enrollment issues, and strengthen lead quality, counseling scripts, and the overall student experience.

Essential Skills & Technologies

• Demonstrated experience in inside sales, admissions counseling, tele-sales, or student enrollment, preferably within an edtech, education, training, or consumer internet business.
• Strong verbal and written communication with the ability to simplify program information, build trust quickly, influence decisions, and conduct confident conversations with students, parents, and working professionals.
• Proven ability to manage targets, sales pipelines, follow-up cadences, objections, and closures while maintaining professionalism, accurate information, and a customer-first counseling approach.
• Working knowledge of CRM platforms, lead-management workflows, calling tools, spreadsheets, and sales dashboards for tracking activities, pipeline movement, conversion performance, and forecasts.
• Strong listening, questioning, negotiation, and problem-solving skills, with resilience in a high-volume environment and consistent ownership of individual outcomes.

Additional Plus

• Experience selling online courses, professional certifications, higher-education programs, career-transition offerings, or other high-consideration consumer products through phone-based consultations.
• Familiarity with admissions processes, learner financing conversations, education counseling metrics, or lead qualification frameworks that improve enrollment quality and reduce drop-offs.
• Comfort working in a fast-paced startup or growth environment where feedback, experimentation, and cross-functional collaboration directly influence sales processes and customer outcomes.

What You'll Bring

• A graduate qualification and one to four years of experience in inside sales, admissions counseling, tele-sales, or a related customer-facing role, with preference for candidates from the edtech or education sector.
• A goal-oriented mindset and evidence of consistently managing lead volumes, follow-up pipelines, conversion conversations, and monthly targets without compromising transparency or learner trust.
• Excellent Hindi and English communication skills, with the confidence to speak with diverse prospects, identify their needs, explain solutions clearly, handle objections, and move qualified opportunities toward enrollment.
• Strong ownership of CRM hygiene, activity tracking, pipeline visibility, and personal performance improvement, supported by disciplined execution and comfort using sales technology and reporting tools.

Why Join Us

Join Athena Executive Search & Consulting at a stage where your counseling and sales execution can directly shape how an AI-powered talent acquisition company grows. You will work in a fast-paced environment connected to an innovative product and a broader mission to transform how organizations find and hire talent. The role offers meaningful exposure to consultative selling, customer decision-making, funnel ownership, and technology-led business growth. Your conversations will help customers understand relevant solutions, while your insights will influence how the company improves its product, processes, and customer experience. We value innovation, excellence, trust, transparency, and customer-centricity, creating an environment where performance is connected to responsible outcomes rather than activity alone. You will collaborate with motivated teams, learn through real ownership, and contribute to a company addressing important inefficiencies in the hiring industry. If you are energized by targets, technology, customer impact, and continuous improvement, this role gives you a clear opportunity to grow while helping build a more efficient and fair future of hiring.

What We Offer

• Competitive compensation with a performance-oriented environment where strong counseling, conversion quality, and revenue outcomes are recognized.
• The opportunity to work with an innovative AI-powered talent acquisition product and contribute to a company transforming how organizations discover and hire talent.
• A collaborative, diverse, and inclusive workplace that values innovation, excellence, trust, transparency, customer focus, and continuous professional growth.