Sales Head, Creative & Business Solutions

Location: United States of America | Experience: Senior Level (16–25 years)

About the Company

We are a technology-enabled global outsourcing partner helping corporations and law firms address complex business and legal needs. Through delivery centers across multiple countries and continents, our organization combines domain expertise, disciplined service delivery, and AI-enabled workflows to improve efficiency, scalability, and business outcomes. Our integrated Creative and Business Solutions portfolio supports presentation services, creative production, marketing operations, document production, research and business intelligence, and business support services. We work with financial services and asset management firms, law firms, management consulting firms, and corporate marketing teams. Our model connects specialized expertise with scalable operating processes, enabling professional teams to move faster and focus on higher-value priorities. This confidential opportunity will contribute to expanding a growing services business while partnering with delivery, marketing, product, and global leadership teams to strengthen client value and market presence.

About the Role

Own the growth agenda for the Creative and Business Solutions line across financial services, asset management, and law firm clients in the United States. You will set the go-to-market strategy, build a scalable book of business in newer markets, and lead a high-performing sales team. The role combines executive-level relationship management with direct ownership of complex consultative sales, expansion, renewals, forecasting, and commercial negotiations. You will identify opportunities across presentation design, creative production, marketing operations, document production, research, business intelligence, and business support services. Success requires close partnership with delivery, solutions, marketing, product, legal, and global leadership teams. This is a confidential onsite leadership opportunity for a sales operator who can build from 0 to 1, expand existing accounts, coach talent, and convert market insight into durable revenue and client value.

Key Responsibilities

• Own account growth strategy, revenue targets, and expansion plans across financial services, asset management, and law firm clients, converting portfolio insight into measurable retention and growth.
• Build the business from 0 to 1 in newer markets by defining the go-to-market approach, prioritizing target accounts, establishing early relationships, and creating a scalable revenue engine.
• Lead, hire, mentor, and develop a high-performing sales team through clear KPIs, quota structures, coaching frameworks, and performance reviews that improve consistency and attainment.
• Personally engage senior client decision-makers in complex consultative upsell and cross-sell cycles, expanding adoption across creative, presentation, marketing, document, research, and business support services.
• Own accurate CRM-based pipeline management and forecasting, providing executive leadership with visibility into coverage, conversion, risks, opportunities, and account expansion execution.
• Partner with delivery, solutions, legal, and finance teams to shape proposals, renewals, pricing, contract changes, and scope transitions that protect value and strengthen client relationships.
• Represent the organization at client events, industry conferences, and speaking engagements, strengthening market credibility and generating senior relationships across financial services and legal sectors.

Essential Skills & Technologies

• Proven senior sales leadership across creative services, presentation or design solutions, financial printing, legal BPO or ALSP, business process outsourcing, or adjacent outsourced services markets.
• Demonstrated success building a market or business from 0 to 1, growing accounts, leading complex consultative sales, and managing multi-stakeholder buying processes involving compliance and procurement.
• Strong Salesforce or comparable CRM capability, supported by advanced presentation, negotiation, forecasting, executive communication, and stakeholder management skills.

Additional Plus

• Experience selling to financial institutions, asset managers, law firms, management consulting firms, or corporate marketing organizations with complex procurement and decision-making structures.
• Exposure to financial printing, proxy or shareholder services, legal ALSP, presentation and creative services, or research and business intelligence solutions.

What You'll Bring

• Sixteen or more years of progressive sales experience, including leadership responsibility for account growth, client retention, team performance, and revenue expansion in complex B2B services environments.
• A builder’s mindset and evidence of taking a new market, region, offering, or commercial motion from 0 to 1 through focused targeting, relationship development, and repeatable execution.
• The judgment to operate at executive altitude while remaining close to deals, accounts, proposals, negotiations, forecasts, and coaching conversations that determine commercial outcomes.
• Deep understanding of how financial institutions, asset managers, and law firms evaluate outsourced services, including compliance, procurement, risk review, budget ownership, and multi-stakeholder approval cycles.
• A track record of leading consultative upsell and cross-sell motions personally and through a team, with the ability to connect client needs to integrated service solutions.
• Strong commercial discipline across pricing, contract renegotiation, renewal strategy, scope management, pipeline inspection, and forecast accuracy, using CRM data to improve decisions and accountability.
• Exceptional communication and influence skills, enabling trusted relationships with senior client stakeholders, delivery leaders, marketing and product partners, legal teams, and global executives.
• A collaborative, hands-on leadership style that creates clarity, raises standards, develops talent, and turns market feedback into stronger offerings, positioning, and sustainable growth.

Why Join Us

• Shape the growth strategy for an integrated Creative and Business Solutions portfolio serving demanding professional-services clients, with direct influence over market expansion, account value, and commercial scale.
• Lead a business that combines deep domain expertise, global delivery capabilities, disciplined operations, and AI-enabled workflows to help clients improve efficiency and focus on higher-value work.
• Work across multiple countries, delivery centers, and executive stakeholder groups while building a scalable commercial platform and developing a high-performing sales organization.

What We Offer

• A senior leadership mandate with ownership of strategy, pipeline, team performance, account expansion, renewals, and market development across a growing services portfolio.
• The opportunity to partner with global delivery, solutions, marketing, product, legal, and executive teams while creating measurable value for financial services and legal-sector clients.